Frequently Asked Questions
Everything you need to know about your De Soto Sport gear.
How do I determine the correct size for my triathlon gear?
We provide a comprehensive size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for a more aerodynamic, compressive fit.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. Items must be in new, unwashed condition with original tags attached. Returns for store credit or exchanges are processed free of charge.
How should I care for my technical performance fabrics?
To prolong the life of your gear, we recommend hand washing in cold water with mild detergent and hanging to dry. Avoid bleach, fabric softeners, and high-heat dryers.
Do you offer international shipping?
Yes, we ship our performance apparel worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
How can I track my order status?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
De Soto Sport products are warranted against manufacturing defects for one year from the date of purchase. This covers seams, zippers, and fabric integrity under normal use.